Terms & Conditions

Last updated: May 8, 2026

Agreement to Our Legal Terms

We are Paparazzi S.à r.l.–S, doing business as Paparazzi ("Company," "we," "us," "our"), a simplified private limited liability company (Société à responsabilité limitée simplifiée), incorporated and organized under the laws of Luxembourg, having its registered seat at 33, rue Evy Friedrich, L-1552 Luxembourg, Grand duchy of Luxembourg and registered with the Luxembourg trade and companies register (Registre de Commerce et des Sociétés) under number B301002. Our VAT identification number is LU36973630.

We operate our Website (the "Site"), the mobile application Paparazzi (the "App"), as well as any other related products and services that refer or link to these Legal Terms (the "Legal Terms") (collectively, the "Services"). Paparazzi is a platform that connects professional, freelance and non-professional photographers and video-makers (the "Creators") with customers (the "Clients") to capture quality pictures of their travels, special occasions or adventures (together, the “Users”).

The Company acts solely as an intermediary and technological tool, facilitating interactions and transactions between the Creators and the Clients. The Company is not a party to any agreement concluded between the Creators and the Clients and does not provide photography or videography services itself.

Contact Us:

Email: info@paparazzi.global

Regular Mail: Paparazzi S.à r.l.–S, 33, Rue Evy Friedrich, L-1552 Luxembourg, Grand duchy of Luxembourg

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("You") and us, concerning your access to and use of the Services. By accessing or using the Services, you acknowledge that you have read, understood and agreed to be bound by all of these Legal Terms. If you do not agree with all of these Legal Terms, then you are expressly prohibited from using the Services and you must discontinue use immediately.

Your acceptance of these Legal Terms is explicitly manifested by checking the box "I have read and accepted the terms and conditions" during your registration or the validation of your first order.

We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you by legal@paparazzi.global, as stated in the email message. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.

The Services are intended for users who are at least thirteen years of age. All users who are minors in the jurisdiction in which they reside (generally under the age of eighteen) must have the permission of, and be directly supervised by, their parent or guardian to use the Services. If you are a minor, you must have your parent or guardian read and agree to these Legal Terms prior to you using the Services.

Our Services
Intellectual Property Rights
User Representations
User Registration
Purchases and Payment
Prohibited Activities
Guidelines for Reviews
Mobile Application License
Services Management
Privacy Policy
Term and Termination
Modifications and Interruptions
Governing Law
Dispute Resolution
Corrections
Disclaimer
Limitations of Liability
Indemnification
User Data
Electronic Communications, Transactions and Signatures
SMS Text Messaging
Miscellaneous
Contact Us

1. Our Services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

2. Intellectual Property Rights

Preliminary remark

The name and logo of the Company are the subject of a pending trademark application and will be protected upon registration, if and when registration is granted. Nothing in these Legal Terms shall be interpreted as meaning that the mark is already registered or fully protected as a registered trademark, unless and until such registration has been obtained.

Our Intellectual Property

We are the owner or the licensee of all intellectual property rights in and to the Services, including all source code, databases, functionality, software, website designs, text, graphics, logos, photographs, audio, video and other content created by or for us or otherwise licensed to us (collectively, the "Content"), as well as any marks, logos and other distinctive signs used in connection with the Services (the "Marks"). Our Content is protected by copyright, trademark and other intellectual property laws and treaties applicable worldwide.

The Content and Marks are provided through the Services “as is” and are made available solely for your personal, non-commercial use only. Subject to these Legal Terms, including the Prohibited Activities section below, we grant you a limited, non-exclusive, non-transferable, revocable license to access the Services and download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use.

Except as expressly permitted in these Legal Terms, no part of the Services, and no Content or Marks, may be copied, reproduced, modified, adapted, translated, published, uploaded, posted, publicly displayed, transmitted, distributed, sold, licensed or otherwise exploited for any commercial purpose without our prior written consent. If you wish to make any use of the Services, Content or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: legal@paparazzi.global.

If we grant you permission to post, reproduce or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content or Marks and ensure that any copyright or proprietary notice appears or is visible when posting, reproducing or displaying our Content. We reserve all rights not expressly granted to you in and to the Services, Content and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Creators’ Content and Image Consent

By uploading, submitting, posting or otherwise making available any photographs, videos, images, text, metadata, captions or other materials through the Services (the “Creators’ Content”), you retain ownership of your Creators’ Content, subject to the license granted below.

You grant Paparazzi a worldwide, non-exclusive, royalty-free, transferable and sublicensable license to host, store, reproduce, display, publish, distribute, communicate to the public, adapt, edit, format and otherwise use your Creators’ Content for the purposes of operating, providing, improving, promoting and marketing the Services, including displaying such content to users and third parties in connection with the Services, on any media now known or hereafter developed.

For the avoidance of doubt, you may use, display and publish your Creators’ Content on your own website, portfolio and controlled social media accounts, provided that you have obtained all consents, releases and permissions required under applicable law from any identifiable person appearing in such content and such use does not infringe any third-party rights. You remain solely responsible for ensuring that any identifiable person appearing in the Creators’ Content has consented to such capture and to any subsequent publication, sharing or republication of that content on your own channels.

You further represent and warrant that:

Its Creators’ Content does not infringe the rights of any third party;
Your Creators’ Content does not contain any unlawful, defamatory, misleading, obscene or otherwise prohibited material.

To the extent permitted by applicable law, any moral rights that may subsist in the Creators’ Content remain vested in the relevant right holder and are not waived or transferred to the extent such waiver or transfer would be invalid or would prejudice that person’s honor or reputation.

Clients’ Content

The Client acknowledges and agrees that, in the course of the Services, photographs, videos, visual extracts, texts, reviews, testimonials and other content relating to or depicting the Client may be created, collected, transmitted or made available via the Platform, including content in which the Client appears either identifiable or non-identifiable. Where applicable, the Client retains ownership of the Clients’ Content, subject to the non-exclusive, worldwide, royalty-free, transferable and sublicensable authorization and license granted below to Paparazzi.

The Client expressly authorizes Paparazzi, for the entire duration of the applicable legal protection and worldwide, to reproduce, display, communicate to the public, publish, distribute, adapt, crop, retouch, edit, translate, format, index, store and otherwise exploit the Clients’ Content, on any media now known or hereafter developed, including photographs and videos taken in the course of the Services, where such content depicts or makes it possible to identify the Client, for the purposes of:

Operating, hosting and improving the Platform and the Services;
Promoting, advertising and marketing Paparazzi and its Services;
Paparazzi’s institutional and commercial communications;
Publication on the website, mobile application, profile pages, galleries, newsletters, blogs and promotional materials;
Distribution on social networks, search engines, sharing platforms, sponsored campaigns, advertising publications, press relations and any other internal or external communication channels.

The Client further authorizes Paparazzi to associate such content with the Client’s first name, last name, pseudonym, city, testimonial, rating, comment or any other presentation element provided by the Client in the course of the Services, subject to compliance with applicable law and respect for the Client’s personal integrity. Paparazzi may, without further authorization from the Client, carry out any reasonable technical or editorial adaptation of the Clients’ Content, provided that such adaptations do not infringe the Client’s honor, reputation or dignity. The Client declares that they have been duly informed of the scope of this authorization, which is granted expressly, specifically and knowingly.

The Client may withdraw this authorization for the future by written notice to Paparazzi, provided that such withdrawal shall not affect uses already made, materials already distributed, or any legal or contractual obligations to retain certain content.

You represent and warrant that:

You are the author and owner of, or otherwise have obtained all necessary rights, licenses and permissions to grant the license set out above;
Your Clients’ Content does not infringe the rights of any third party;
Where your Clients’ Content includes the image, name, voice or likeness of any identifiable person, you have obtained all necessary consents, releases and permissions for the use of such content in accordance with these Terms;
Your Clients’ Content does not contain any unlawful, defamatory, misleading, obscene, infringing or otherwise prohibited material.

To the extent permitted by applicable law, you acknowledge that any moral rights that may subsist in the Clients’ Content remain vested in the relevant right holder and are not waived or transferred to the extent such waiver or transfer would be invalid or would prejudice that person’s honor or reputation.

Your Responsibilities and Moderation

You are solely responsible for your Creators’ Content and Clients’ Content (your “Contributions”) and for any statements, representations or materials that you submit or make available through the Services. We do not claim ownership over your Contributions. However, we may, in our sole discretion and without prior notice, edit, redact, re-categorize, refuse to publish, remove or disable access to any Contributions, in whole or in part, at any time and for any reason.

We have no obligation to monitor Contributions. To the fullest extent permitted by applicable law, you agree to indemnify and hold us harmless from and against any claims, losses, liabilities, damages, costs and expenses arising out of or relating to your Contributions or your breach of these Terms.

Copyright Infringement

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes any copyright you own or control, please notify us using the contact information provided below (a "Notification"). A copy of your Notification may be sent to the person who posted or stored the material identified in the Notification. Please note that you may be held liable for damages if you make false statements of a material nature in a Notification. If you are not sure whether material located on or linked to by the Services infringes your copyright, you should consider first contacting an attorney.

3. User Representations

By using the Services, you represent and guarantee that:

All registration information you submit will be true, accurate, current and complete;
You will maintain the accuracy of such information and promptly update such registration information as necessary;
You have the legal capacity and you agree to comply with these Legal Terms;
You are not under the age of thirteen;
You are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Services;
You will not access the Services through automated or non-human means, whether through a bot, script or otherwise;
You will not use the Services for any illegal or unauthorized purpose;
Your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4. User Registration

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene or otherwise objectionable.

5. Purchases and Payment

General payment processing

Payments on the platform are processed via third-party payment service providers. By using the platform, users agree to comply with the terms and conditions of these payment service providers, which may require identity verification or additional information before enabling transactions.

Pricing and fees for Services

Clients agree to pay the fees associated with the booking of photography or videography Services as displayed on the platform at the time of booking. Unless explicitly stated otherwise, all prices are indicated in euros and include all taxes required by Luxembourg law. Paparazzi may apply service fees for the use of the platform, which will be clearly and transparently indicated before the confirmation of any transaction.

Explicit consent to pay

Before any order for Services or products is validated on the platform, the user will be clearly and comprehensibly informed of the different technical steps to follow to conclude the contract. The user will have the opportunity to check the details of their order and its total price and to correct any errors before confirming it. The languages offered for concluding the contract are English, Italian, French, Spanish, German and Dutch.

For any contract concluded electronically that entails a payment obligation, the professional must ensure that the consumer explicitly acknowledges this obligation. Accordingly, before placing any order, you will be presented with the phrase “Proceed to payment” on the validation button. Any contract concluded in violation of this provision is null and void by law, though this nullity can only be invoked by the consumer. The burden of proof for compliance with these requirements rests with the professional. Upon validation of the order, an electronic acknowledgment of receipt will be sent to the user without undue delay, summarizing the details of their order.

Creators’ payouts

Creators authorize Paparazzi and its payment partners to collect payments from Clients on their behalf. Paparazzi will then automatically remit the corresponding amounts to Creators, less the applicable service fees, commissions or charges set out in the Fee Schedule annexed to these Terms, which is incorporated herein by reference and forms an integral part hereof, and as amended from time to time in accordance with these Terms. Creators acknowledge that the Fee Schedule has been made available to them prior to acceptance of these Terms and agree that Paparazzi may deduct the applicable fees from Creator payouts in accordance with these Terms and the Fee Schedule. Creators are responsible for ensuring that all information provided for payment and payout purposes is accurate and kept up to date.

Payment finality, escrow and disputes

Payments are processed through an escrow-type mechanism and are not considered final until the service has been duly accepted by the Customer. Upon delivery of the content (e.g. photographs), the delivered files will initially be made available with a watermark applied. Following delivery, the Customer has the following options:

Approval of the order: The Customer may approve the delivery, in which case the watermark-free content will be made available for download and the corresponding payment will be released to the Creators’ account.
Dispute of the order: The Customer may dispute the delivery. In such case, the Customer will not be able to download the watermark-free content and the funds will remain held by the platform until the dispute is resolved.

Paparazzi shall act as the dispute resolution authority and determine, at its sole discretion, whether the dispute is resolved in favor of the Client or the Creator. Upon such resolution, the funds shall be released accordingly.

Paparazzi is not responsible for delays, failures, or errors attributable to third-party payment service providers or banking institutions. Clients must ensure that they have sufficient funds or credit available to complete any transaction initiated on the platform. In the event of suspected fraudulent activity, abuse of the dispute mechanism, chargebacks, or other payment-related issues, Paparazzi reserves the right to suspend or cancel the relevant transaction, freeze associated funds, or restrict access to the platform until the matter is fully resolved.

Right of Withdrawal

If you qualify as a consumer and this agreement is concluded at a distance or off premises, you have the right to withdraw from this agreement without giving any reason within fourteen (14) calendar days from the conclusion of the contract, to the extent provided by applicable law.

If you expressly request that the Services begin during the withdrawal period, you acknowledge that, once the Services have been fully performed, you will lose your right of withdrawal in respect of those Services, to the extent permitted by applicable law and subject to the applicable statutory conditions. This includes any service element that has been fully performed at your express request.

If the Services include any digital content not supplied on a tangible medium, and you expressly request immediate access or delivery during the withdrawal period, you acknowledge and consent that your right of withdrawal will be lost once performance has begun, provided that the statutory conditions for such loss are met, including the required express consent and acknowledgement.

To exercise your right of withdrawal, you must notify us before the withdrawal period expires by an unambiguous statement sent on a durable medium, for example by email. If you validly withdraw, we will reimburse all payments received from you without undue delay and in any event within fourteen days from the date on which we are informed of your decision to withdraw, using the same means of payment as the initial transaction unless you expressly agree otherwise.

6. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from us;
Trick, defraud or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords;
Circumvent, disable or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any content or enforce limitations on the use of the Services and/or the content contained therein;
Disparage, tarnish or otherwise harm, in our opinion, us and/or the Services;
Use any information obtained from the Services in order to harass, abuse or harm another person;
Make improper use of our support Services or submit false reports of abuse or misconduct;
Use the Services in a manner inconsistent with any applicable laws or regulations;
Engage in unauthorized framing of or linking to the Services;
Upload or transmit (or attempt to upload or to transmit) viruses, trojan horses or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters or interferes with the use, features, functions, operation or maintenance of the Services;
Engage in any automated use of the system, such as using scripts to send comments or messages or using any data mining, robots or similar data gathering and extraction tools;
Delete the copyright or other proprietary rights notice from any content;
Attempt to impersonate another user or person or use the username of another user;
Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("GIFs"), 1×1 pixels, web bugs, cookies or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "PCMs");
Interfere with, disrupt or create an undue burden on the Services or the networks or Services connected to the Services;
Harass, annoy, intimidate or threaten any of our employees or agents engaged in providing any portion of the Services to you;
Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services;
Copy or adapt the Services' software, including but not limited to flash, php, html, javascript or other code;
Except as permitted by applicable law, decipher, decompile, disassemble or reverse engineer any of the software comprising or in any way making up a part of the Services;
Except as may be the result of standard search engine or internet browser usage, use, launch, develop or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper or offline reader that accesses the Services, or use or launch any unauthorized script or other software;
Use a buying agent or purchasing agent to make purchases on the Services;
Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses;
Use the Services as part of any effort to compete with us or otherwise use the Services and/or the content for any revenue-generating endeavor or commercial enterprise;
Sell or otherwise transfer your profile.

7. Guidelines for Reviews

We may provide you areas on the Services to leave reviews or ratings. When posting a review, you must comply with the following criteria:

You should have firsthand experience with the person/entity being reviewed;
Your reviews should not contain offensive profanity, or abusive, racist, offensive or hateful language;
Your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation or disability;
Your reviews should not contain references to illegal activity;
You should not be affiliated with competitors if posting negative reviews;
You should not make any conclusions as to the legality of conduct;
You may not post any false or misleading statements;
You may not organize a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities or losses resulting from any review.

By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully paid, assignable and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform and/or distribute all content relating to review.

8. Mobile Application License

Use license

If you access the Services via the App, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you and to access and use the App on such devices strictly in accordance with the terms and conditions of this mobile application license contained in these Legal Terms.

You must not:

Except as permitted by applicable law, decompile, reverse engineer, disassemble, attempt to derive the source code of or decrypt the App;
Make any modification, adaptation, improvement, enhancement, translation or derivative work from the App;
Violate any applicable laws, rules or regulations in connection with your access or use of the App;
Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) posted by us or the licensors of the App;
Use the App for any revenue-generating endeavor, commercial enterprise or other purpose for which it is not designed or intended;
Make the App available over a network or other environment permitting access or use by multiple devices or users at the same time;
Use the App for creating a product, service or software that is, directly or indirectly, competitive with or in any way a substitute for the App;
Use the App to send automated queries to any Website or to send any unsolicited commercial email;
Use any proprietary information or any of our interfaces or our other intellectual property in the design, development, manufacture, licensing or distribution of any applications, accessories or devices for use with the App.

Apple and Android devices

The following terms apply when you use the App obtained from either the Apple store or Google play (each an "App Distributor") to access the Services:

The license granted to you for our App is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor’s terms of service.
We are responsible for providing any maintenance and support Services with respect to the App as specified in the terms and conditions of this mobile application license contained in these Legal Terms or as otherwise required under applicable law and you acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support Services with respect to the App.
In the event of any failure of the App to conform to any applicable warranty, you may notify the applicable App Distributor, and the App Distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for the App, and to the maximum extent permitted by applicable law, the App Distributor will have no other warranty obligation whatsoever with respect to the App.
You represent and warrant that you are not located in a country that is subject to a US government embargo or that has been designated by the US government as a "terrorist supporting" country, and you are not listed on any US government list of prohibited or restricted parties.
You must comply with applicable third-party terms of agreement when using the App, e.g., if you have a VoIP application, then you must not be in violation of their wireless data service agreement when using the App.
You acknowledge and agree that the App Distributors are third-party beneficiaries of the terms and conditions in this mobile application license contained in these Legal Terms, and that each App Distributor will have the right (and will be deemed to have accepted the right) to enforce the terms and conditions in this mobile application license contained in these Legal Terms against you as a third-party beneficiary thereof.

9. Services Management

We reserve the right, but not the obligation, to:

Monitor the Services for violations of these Legal Terms;
Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities;
In our sole discretion and without limitation, refuse, restrict access to, limit the availability of or disable (to the extent technologically feasible) any of your Contributions or any portion thereof;
In our sole discretion and without limitation, notice or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems;
Otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

10. Privacy Policy

We take data privacy and security seriously. By using the Services, you agree to be bound by our Privacy Policy published on the Services, which is incorporated by reference into these Legal Terms. Please note that the Services are hosted in Europe. If you access the Services from a jurisdiction outside Europe where laws or other legal requirements governing the collection, use, or disclosure of personal data differ from those applicable in Europe, your continued use of the Services constitutes a transfer of your personal data to Europe. By continuing to use the Services, you expressly consent to the transfer and processing of your personal data in Europe, in accordance with applicable data protection laws.

As a platform operator, we are also subject to specific data protection obligations, particularly concerning the automatic and mandatory exchange of information for tax purposes (DAC7). We and the tax authorities are considered data controllers under GDPR. We are obliged to inform you, as a natural person concerned, that your information will be collected and transferred for tax purposes and to allow you to exercise your data protection rights before any data communication.

11. Term and Termination

These Legal Terms shall remain in full force and effect while you use the Services. Without limiting any other provision of these Legal Terms, we reserve the right, at our sole discretion and without notice or liability, to deny access to and use of the Services (including blocking certain IP addresses), to any person for any reason or for no reason, including without limitation for breach of any representation, warranty or covenant contained in these Legal Terms or of any applicable law or regulation.

We may terminate your use or participation in the Services or delete your account and any content or information that you posted at any time, without warning, in our sole discretion. If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal and injunctive redress.

12. Modifications and Interruptions

We reserve the right to change, modify or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Services.

We cannot guarantee that the Services will be available at all times. We may experience hardware, software or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays or errors. We reserve the right to change, revise, update, suspend, discontinue or otherwise modify the Services at any time or for any reason without giving notice to you.

You agree that we have no liability whatsoever for any loss, damage or inconvenience caused by your inability to access or use the Services during any downtime or discontinuation of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates or releases in connection therewith.

13. Governing Law

These Legal Terms are governed by and interpreted following the laws of Luxembourg. The use of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded. If your habitual residence is in the EU, and you are a consumer, you additionally possess the protection provided to you by obligatory provisions of the law in your country of residence. Paparazzi and you both agree to submit to the non-exclusive jurisdiction of the courts of Luxembourg, which means that you may make a claim to defend your consumer protection rights in regard to these Legal Terms in Luxembourg or in the EU country in which you reside.

14. Dispute Resolution

Informal negotiations

To expedite resolution and control the cost of any dispute, controversy or claim related to these Legal Terms (each a "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Binding arbitration

Any dispute arising from the relationships between the Parties to these Legal Terms shall be determined by one arbitrator who will be chosen in accordance with the Arbitration and Internal Rules of the European Court of Arbitration being part of the European Centre of Arbitration having its seat in Strasbourg, and which are in force at the time the application for arbitration is filed and of which adoption of this clause constitutes acceptance. The seat of arbitration shall be Luxembourg, Luxembourg. The language of the proceedings shall be English. Applicable rules of substantive law shall be the law of Luxembourg.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law:

No arbitration shall be joined with any other proceeding;
There is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and
There is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to informal negotiations and arbitration

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration:

Any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party;
Any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and
Any claim for injunctive relief.

If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

15. Corrections

There may be information on the Services that contain typographical errors, inaccuracies or omissions, including descriptions, pricing, availability and various other information. We reserve the right to correct any errors, inaccuracies or omissions and to change or update the information on the Services at any time, without prior notice.

16. Disclaimer

The Services are provided on an as-is and as-available basis. You agree that your use of the Services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Services and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

We make no warranties or representations about the accuracy or completeness of the Services' content or the content of any Websites or mobile applications linked to the Services and we will assume no liability or responsibility for:

Errors, mistakes or inaccuracies of content and materials;
Personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Services;
Any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein;
Any interruption or cessation of transmission to or from the Services;
Any bugs, viruses, trojan horses or the like which may be transmitted to or through the Services by any third party;
Any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted or otherwise made available via the Services.

We do not warrant, endorse, guarantee or assume responsibility for any product or service advertised or offered by a third party through the Services, any hyperlinked Website or any Website or mobile application featured in any banner or other advertising. As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.

17. Limitations of Liability

To the fullest extent permitted by applicable law, we shall not be liable for indirect, incidental, special, consequential or punitive damages, including loss of profits, revenue or data. Our total liability arising out of or in connection with the Services shall be limited to the amount paid by you for the relevant Services, except where such limitation is not permitted by applicable law. Nothing in this clause excludes or limits any liability that cannot lawfully be excluded or limited, including any mandatory rights of consumers.

18. Indemnification

You agree to defend, indemnify and hold us harmless, including our subsidiaries, affiliates and all of our respective officers, agents, partners and employees, from and against any loss, damage, liability, claim or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of:

Your Contributions;
Use of the Services;
Breach of these Legal Terms;
Any breach of your representations and warranties set forth in these Legal Terms;
Your violation of the rights of a third party, including but not limited to intellectual property rights;
Any overt harmful act toward any other user of the Services with whom you connected via the Services.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate, at your expense, with our defense of such claims.

19. User Data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. You agree that we shall have no liability for any loss or corruption of any such data and you hereby waive any right of action against us arising from any such loss or corruption of such data.

20. Electronic Communications, Transactions and Signatures

Visiting the Services, sending us emails and completing online forms constitute electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.

21. SMS Text Messaging

Program description. By opting into any Paparazzi text messaging program, you expressly consent to receive text messages (SMS) to your mobile number. Messages may include appointment reminders, marketing communications and order updates.

Opting out. If you wish to stop receiving SMS messages, reply with "stop". You may receive a confirmation message, after which you will no longer receive SMS messages.

Message and data rates. Message and data rates may apply and are determined by your carrier.

Support. If you need assistance, reply with "help" or email us at info@paparazzi.global.

22. Miscellaneous

These Legal Terms constitute the entire agreement between you and us. If any provision is found unenforceable, the remaining provisions will remain in effect.

23. Contact Us

Company: Paparazzi s.à r.l. – s

Registered address: 33, Rue Evy Friedrich, L1552 Luxembourg

Email: info@paparazzi.global